If consulting this page or the user manual for your product does not resolve the issue or you determine the brush requires repair or replacement contact philips sonicare.
Philips sonicare electric toothbrush problems.
Philips sonicare contact number.
Sonicare troubleshooting and faqs if you have encountered any issues with the performance of your sonicare toothbrush or airfloss please check the troubleshooting section below.
1 800 682 7664 monday sunday 9 00 am 6 00 pm est.
Place your toothbrush handle on the charger.
The mode button will not turn the toothbrush on so be sure that you are pressing the correct button.
Fully charge your philips sonicare toothbrush for 24 hours.
Press the power button the top button is the power button and the bottom one changes the mode.
If your toothbrush still won t turn on keep reading.
If you see the battery indicator light blinking or if you hear a beep it means that your toothbrush is charging.
In such a case where this does not resolve your problem at the end of the troubleshooting you will be able to register your product for exchange free of charge warranty terms and conditions apply.