Pg E Customer Service Customer

Customer care how will we succeed in a competitive market.

Pg e customer service customer.

Then call pg e at 1 800 743 5000. Deliver a positive seamless customer experience. If you smell natural gas see downed power lines or suspect another emergency situation leave the area immediately and call 9 1 1. Enter the address where you want to start service and select the correct address from the drop down menu.

Convenience is a top priority whether via mobile device desktop or on the phone through a record message or a live conversation with a customer service representative. P g customer portal web order management. From answering 18 million calls across our service area yearly to supporting customers in person at 75 local offices each interaction is as diverse as our communities. Pg e s customer care team knows our customers inside and out.

Before you call save time and read the answers to our top questions. Pg e customer connections. The process started with pg e s customer experience strategy team which did a deep analysis of what customers want and expect. If the department you wish to reach is not listed below please call 503 464 8000.

To 7 p m monday through friday. Utilized phone and computer to research and analyze account information to satisfy internal and external customers with customer inquiries billing issues service. Customer service outages customer service. Salary information comes from 15 data points collected directly from employees users and past and present job advertisements on indeed in the past 36 months.

Average pacific gas and electric company pg e customer service representative yearly pay in the united states is approximately 77 143 which is 148 above the national average. Select new to pg e. If you are a current pg e residential customer go to current the pg e residential customer section below. Go to start or stop service.

503 464 7777 or 800 544 1795 24 hours or use the report a power outage online form. Enter your name and identification information. The p g customer portal and web order management systems assist the company s trade partners in purchasing managing and promoting p g products. In an emergency if you smell natural gas see downed power lines or suspect another emergency situation leave the area immediately and then call 9 1 1 or pg e 24 hour customer service center.

Responded to customer inquiries and successfully resolved customer issues by providing information or taking action on behalf of the customer in a caring timely and accurate manner.