By its nature this is a rapidly evolving market so we can say that the top 10 could change in a short period.
Open source crm net.
The net foundation is an independent organization to foster open development and collaboration around the net ecosystem.
An open source free web framework coevery helps users build modules quickly without writing any code making it more efficient to develop data centric business applications.
Completely open source with no separate enterprise edition.
Unlike some others it does not offer a separate enterprise edition with premium features.
Suitecrm offers different open source solutions for startups small businesses and enterprises making it suitable for businesses of any size and type.
And stores them in one central database for later management requests come in via email live chat text messages phone calls all go into the same storage where help desk agents can add their responses and keep track of tickets.
Civicrm is an interesting open source crm suggested by one of our readers.
It allows users to manage customer interactions across sales marketing and customer service teams.
Over 50 open source projects are part of the net foundation.
Besides crm you can use it as other management system such as human resource management hrm erp enterprise resource planning enterprise asset management eam.
To help thin your search widely reviewed the market and select those they believe are the 10 most important providers of open source crm.
What is a help desk ticketing system.
A ticketing system is a software app that converts all incoming tech support requests into tickets.
Microsoft as well as others like pivotal google samsung and red hat have made significant contributions in addition to our broader community.
Flarepoint is a free and open source customer relationship management system crm to help you keep track of your customers contacts tasks and more.
Splendidcrm is the clear and obvious choice for companies that prefer microsoft iis to apache and sql server to mysql.
With our headless approach piranha can be used as both an integrated cms or as a content store for your apps.
No matter whether you host it yourself or utilize one of the civicrm s hosting providers you will get the same features.
That said there are suppliers of open source crm in all forms scopes and business simulations.